General
We are operating as a 3rd party company and as such, we are not affiliated with any of the network providers, smartphones, cellular device, or any other handset manufacturers. All logos, images and trademarks are copyright of their respective owners.
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website, and your continued use of the website shall signify your acceptance to be bound by these latest terms and conditions.
Unlocking Policy, Cancellations, Refunds, Legal:
- The posted turnaround times are an average time and are not guaranteed. Turnaround times may vary from different models, networks, and supplier status.
- Orders which have already been sent in for processing cannot be cancelled while in transit.
- As a last resort from troubleshooting, video proof will be required if there is a claim the device has not been unlocked. The video requirements must be confirmed by Westglorepaircenter Staff first
- If the device is unlocked and there is a payment dispute, Westglobalrepair reserves the right to re-lock the handset.
- If Westglobalrepairscenter.com services have been purchased, absolutely no refunds will be offered if the customer does not consult Westglobalrepairscenter.com before unlocking their device elsewhere
- As a last resort from troubleshooting, video proof will be required if there is a claim the device has not been unlocked. The video requirements must be confirmed by Westglorepaircenter Staff first
- If the device is unlocked and there is a payment dispute, Westglobalrepair reserves the right to re-lock the handset.
- If Westglobalrepairscenter.com services have been purchased, absolutely no refunds will be offered if the customer does not consult Westglobalrepairscenter.com before unlocking their device elsewhere
Buyer Requirements
- Westglobalrepairscenter.com Guarantees 100% to unlock the customers’ cellular phone’s network fully and permanently. It will be the customer’s responsibility to verify the phone in which they are unlocking will be compatible with the network they wish to use it on.
- Some devices may require a Non-accepted Sim card to unlock the device. A Non-accepted Sim card is any Sim card which is from a different carrier than the locked device. Please note, it does not have to be active.
- If the unlock code has been sent and the IMEI number supplied was incorrect, or if the phone was already unlocked prior to placing this order, Westglobalrepairscenter may reserve the right to refuse a refund.
- Some devices have a limited number of attempts to input the code. If the device is previously hard locked (0 attempts left to input the code) or the phone becomes hard locked without contacting us first when there are below 3 attempts left, there will be no refunds.
- If a custom ROM has been installed on the device, it may be required to restore the original ROM to successfully use the Unlock Code.
- The device which is being unlocked cannot be blacklisted, barred, or reported lost or stolen. Westglobalrepairscenter.com will not be responsible if the device is successfully unlocked and cannot be used on certain networks due to its being blacklisted, barred, or reported lost or stolen.
- If the unlock code has been sent and the IMEI number supplied was incorrect, or if the phone was already unlocked prior to placing this order, Westglobalrepairscenter may reserve the right to refuse a refund.
- Some devices have a limited number of attempts to input the code. If the device is previously hard locked (0 attempts left to input the code) or the phone becomes hard locked without contacting us first when there are below 3 attempts left, there will be no refunds.
- If a custom ROM has been installed on the device, it may be required to restore the original ROM to successfully use the Unlock Code.
- The device which is being unlocked cannot be blacklisted, barred, or reported lost or stolen. Westglobalrepairscenter.com will not be responsible if the device is successfully unlocked and cannot be used on certain networks due to its being blacklisted, barred, or reported lost or stolen.